There is parking in front and behind the white barn at the top of the driveway. Occasionally, the weather can cause part of our driveway to be less than desirable for small cars to pass. If this happens, you may park off the road at our lower grey barn and walk up. Please ensure you are not blocking other vehicles or the driveway.

Please head to the office in the white barn or the picnic area in front of the white barn. Someone is typically available to greet you, however, if we are with another customer, or on the Farm, please notify our staff of your arrival. Your patience and understanding are greatly appreciated as we work to ensure every visitor has a wonderful experience.

For your convenience, we offer multiple payment options:

• Pay over the phone using a credit or debit card.

• Pay in cash/Check? directly at our facility.

Feel free to choose the option that works best for you!

We absolutely love having children at the farm! However, for the safety of the children, other guests, and animals, we kindly ask that all children be supervised by an individual aged 16 or older at all times while on the premises. Please also refer to the conduct section of the BCHF Waiver Form.

To ensure a safe, enjoyable, and rewarding experience for both rider and horse, riders do not get to choose their horse.

Just like people, every horse is unique. It’s important for us to carefully match each rider with the best horse based on factors such as skill level, size, temperament, and discipline requirements.

Unfortunately, we can’t control the weather, and there may be times when we need to reschedule lessons due to inclement conditions.

Here’s how we handle it:

• Advance cancellations: Weather conditions at Black Creek Hill Farms can be very different from those in your area, so we recommend contacting us directly if you're unsure about conditions on the day of your visit. If the weather at the farm is unsafe for scheduled activities, we will do our best to contact you in advance and reschedule.

• Sudden weather changes: If the weather changes suddenly during or before your visit, we may pause or stop the activity for safety reasons and reschedule for another day.

Your safety and comfort are our top priorities, and we appreciate your understanding as we work with nature’s unpredictability.

Yes, safety guidelines suggest that a horse should carry about 20% of its weight. The majority of our horses can accommodate up to 200lbs. We have a couple horses that can carry more. If you will need a stronger horse, please mention that when you make your reservation.

• Coupon or Groupon: If you have a voucher, please bring a printed or digital copy for redemption at check-in.

• Participant Waiver: A signed waiver is required before your ride. You may complete it in advance or bring a signed copy with you on the day of your appointment.

• Riding Attire: For your comfort and safety, please wear:

- Long pants or leggings

- Closed-toe athletic shoes or boots with a small heel

- Water: While tap water is available on-site, we recommend

bringing your own water bottle to stay hydrated.

We’ll take care of the rest! We provide the horse, tack, and helmets—all you need to bring is yourself, your group, and a readiness for fun and adventure!

Yes, we welcome riders aged 5 and up at Black Creek Hill Farms! Ask about experiences for children 2 - 4. No age max.

We’re excited to help riders of all ages discover the joy of horseback riding!

At Black Creek Hill Farms, our animals absolutely LOVE getting treats! Apples and carrots are wonderful options to share with them. However, we kindly ask that you check with a volunteer or staff member before feeding treats. Some of our horses are eager for treats anytime, but others have specific medical or dietary restrictions that need to be carefully managed and other’s may still be learning how to take food from people politely.

Your thoughtfulness helps ensure the health and happiness of every horse in our care!

Due to the nature of our services, all sales are final at the time of booking, and we are unable to offer refunds.

If you are unable to attend your appointment, please contact us at least 24 hours in advance. We’ll be happy to reschedule your appointment or transfer it to another individual.

Appointments not cancelled with at least 24 hours’ notice will result in forfeiture of the paid service.

We appreciate your understanding and are always happy to work with you to reschedule or address any concerns.

At Black Creek Hill Farms, we’re thrilled to share our friendly farm animals with our riders and families! Most of our animals love visitors, but here are a few guidelines to ensure a safe and enjoyable experience for everyone:

• Rabbits: Can be gently petted inside their cages, with staff approval. They can not be picked up or removed.

• Female goats: Enjoy being petted over the fence.

• Chickens, geese, and ducks: Can be petted through the fence, but please be cautious—they may peck.

• Male goat buck "Cowboy": Please do not approach Cowboy for safety reasons. He’s penned with our pot-bellied pig, Hamlet, and resides within an electric fence. Cowboy can be a bit “spicy” and is known to head-butt!

Additionally, a volunteer or staff member must be present for anyone to enter animal enclosures. Your safety is our priority, and we appreciate your cooperation!

Yes, All riders must wear:

• Long pants or leggings for comfort and safety.

• Closed-toe athletic shoes or boots with a small heel for proper footing and protection.

• Minors must wear approved helmets (helmets are provided)

*To enter the barn, all visitors must wear closed-toe, athletic shoes or boots. There is a sitting area outside the barn for visitors. Please note that there may be horses roaming the sitting area while grazing.